Gaming should always be fun — never a source of stress or financial hardship. fbjili is committed to providing Filipino players with the tools, resources, and support needed to keep gaming a safe and enjoyable experience.
At fbjili, responsible gaming is not just a checkbox — it is a core part of how we operate. We believe that every Filipino player deserves a gaming environment that is fair, transparent, and safe. That means giving you real control over your gaming habits, not just words on a page.
We understand that for most players, online gaming at fbjili is a form of entertainment — a way to unwind after a long day in Manila, Cebu, or Davao, or to enjoy some excitement during the weekend. But we also know that for a small number of players, gaming can become a problem. That is why we have built a comprehensive set of responsible gaming tools directly into the fbjili platform.
Our responsible gaming program is designed in line with best practices and the regulatory framework overseen by PAGCOR (Philippine Amusement and Gaming Corporation). We take our duty of care seriously, and we encourage all players to use the tools available to them.
Gaming at fbjili should always be treated as entertainment, not as a way to make money or solve financial problems. Only play with money you can afford to lose, and always set limits before you start.
fbjili gives you direct control over your gaming activity. These tools are available to all registered players at any time, free of charge.
Set daily, weekly, or monthly deposit limits on your fbjili account to control how much you fund your gaming. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period to prevent impulsive decisions.
Set a maximum session duration so fbjili will alert you when your gaming time is up. You can choose limits from 30 minutes to several hours. Taking regular breaks helps you stay in control and keeps gaming fun rather than compulsive.
Define the maximum amount you are comfortable losing within a set period. When your loss limit is reached, fbjili will automatically restrict further play for that period. This is one of the most effective tools for preventing chasing losses.
Need a short break? A cooling-off period temporarily suspends your fbjili account for a period of your choosing — from 24 hours up to 6 weeks. During this time, you cannot log in or place bets. Your account and balance are preserved.
For players who need a longer break, fbjili offers self-exclusion for periods of 6 months, 1 year, 3 years, or permanently. During self-exclusion, your account is fully locked and you will not receive any marketing communications from fbjili.
fbjili provides a full transaction and gameplay history so you can review exactly how much time and money you have spent. Regular reality checks pop up during sessions to remind you of your current session duration and net balance change.
Recognizing the early signs of problem gambling is the first step toward getting help. If any of the following sound familiar, it may be time to use fbjili's responsible gaming tools or seek support.
Continuing to play in an attempt to win back money you have already lost, often leading to even bigger losses.
Spending more time gaming than intended, missing meals, sleep, or important commitments because of gaming sessions.
Using money meant for rent, bills, groceries, or other essentials to fund gaming activity at fbjili or elsewhere.
Feeling anxious, irritable, or depressed when not gaming, or using gaming as the primary way to cope with stress or negative emotions.
Lying to family members or friends about how much time or money you spend gaming, or feeling the need to keep it secret.
Repeatedly trying to cut back or stop gaming but finding yourself unable to follow through, even when you want to.
Borrowing money from friends, family, or using credit cards specifically to fund gaming sessions at fbjili or other platforms.
Prioritizing gaming over time with family and friends, or experiencing conflict in relationships due to gaming habits.
If you recognize three or more of these signs in yourself, we strongly encourage you to use fbjili's self-exclusion tool or contact our support team immediately.
Self-exclusion is one of the most powerful responsible gaming tools available at fbjili. When you self-exclude, your account is completely locked — you cannot log in, deposit, or place bets for the duration you choose. All promotional communications are also stopped immediately.
To request self-exclusion, simply contact our customer support team via live chat or email. Our team will process your request promptly and with full confidentiality. You can also set a cooling-off period directly from your account settings if you need a shorter break.
Once a self-exclusion is activated on your fbjili account, it cannot be reversed before the chosen period expires. This is intentional — it is designed to protect you during a vulnerable time. Please consider your decision carefully before requesting self-exclusion.
A medium-term break to reset your relationship with gaming.
A full year away from fbjili to focus on other priorities.
A long-term exclusion for players who need extended support.
Permanently close your fbjili account with no option to return.
Answer these questions honestly. If you answer "Yes" to two or more, consider using fbjili's responsible gaming tools or reaching out for support.
Do you find yourself spending more money on gaming at fbjili than you originally planned, even after telling yourself you would stop?
Have you ever missed work, school, or important family events in Manila, Cebu, Davao, or elsewhere because you were gaming?
Do you feel restless, irritable, or anxious when you try to reduce or stop your gaming activity?
Have you ever used money from your GCash, PayMaya, BPI, or BDO account that was set aside for essential expenses to fund gaming?
Do you find yourself thinking about gaming frequently throughout the day, even when you are not playing?
Have you tried to hide the extent of your gaming activity from people close to you, such as family members or a partner?
If you answered "Yes" to two or more questions, we encourage you to take a break using fbjili's cooling-off or self-exclusion tools, and consider speaking with a professional counselor.
Under Philippine law and PAGCOR regulations, online casino gaming is strictly restricted to individuals who are 21 years of age or older. fbjili enforces this requirement rigorously through our Know Your Customer (KYC) verification process.
Every new fbjili account must complete identity verification before deposits or gameplay are permitted. This includes submitting a valid government-issued ID such as a Philippine passport, driver's license, or national ID (PhilSys). Our verification team reviews all submissions to confirm age eligibility.
If we discover that a player is under 21 years of age, their account will be immediately suspended, all funds will be returned, and the matter may be reported to the relevant authorities. We take underage gambling extremely seriously.
If you share a device with minors, please ensure your fbjili account is protected with a strong password and that you log out after every session. Consider using parental control software to prevent minors from accessing gaming sites.
fbjili is here to make sure your gaming experience stays fun and within your control. Use our responsible gaming tools anytime — they are always free and always available. 21+ only.